Information Technology And Data Security
General product information
KAIZEN Technologies, Inc. has fully integrated its solutions to closely parallel the changing landscape of business today, with services aligned to best serve clients in the following areas.Call Center Services
We provide offshore customer interaction services to clients * capabilities are structured around US, UK and Australian English (for both voice and * offer various types of customer interaction services using multiple channels of communication viz. voice, email, chat and related support channels (co-browsing, semi-automated response etc.). These services include:
* Sales support
* Complaint handling
* Technical queries
* Relationship and Account management
* Lead generation and follow up
* CATI based market research
* Telemarketing
* Credit recovery
* Credit and billing problems
Related value-add/ support services structured around the core offering of transaction (such as customer feedback programs, data analysis & reporting, processing etc.